Privacy Policy

KamaDesires.com ("we", "us", "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018. We are the data controller for the information you provide.

Information we collect

• Contact & account details: name, email address, and (optionally) phone number.
• Order & delivery details: billing and shipping address, items purchased.
• Payment information: processed securely by our third-party payment provider — we do not store full card details.
• Technical data: IP address, device and browser type, and cookie data (see our Cookie Policy).

How we use your information

• To process and deliver your orders and provide customer support.
• To send order updates and, where you have opted in, marketing emails.
• To prevent fraud, verify age eligibility (18+), and meet legal obligations.
• To improve our website and services.

Legal basis for processing

We process your data to perform our contract with you (fulfilling orders), for our legitimate interests (running and improving the business, fraud prevention), to comply with legal obligations, and — for marketing — on the basis of your consent, which you may withdraw at any time.

Sharing your information

We share data only as needed with: our payment provider (to take payment), delivery couriers (to ship your order, in plain discreet packaging), and IT/hosting providers. We never sell your personal data. Some providers may process data outside the UK/EEA under appropriate safeguards.

Data retention

We keep personal data only as long as necessary for the purposes above and to meet legal, accounting or reporting requirements, after which it is securely deleted or anonymised.

Your rights

You have the right to access, correct, delete, restrict or object to the processing of your data, and to data portability. To exercise any of these, email us at privacy@kamadesires.com. You also have the right to complain to the UK Information Commissioner's Office (ico.org.uk).

Security

We use industry-standard measures (including SSL encryption) to protect your data. No method of transmission is 100% secure, but we work hard to safeguard your information.

Age restriction

This website and its products are intended only for adults aged 18 or over. We do not knowingly collect data from anyone under 18.

Changes & contact

We may update this policy from time to time. Questions? Email privacy@kamadesires.com.